Bertelsmann, a $20 billion media group with more than 600 businesses in 50 countries, was turning from a German book and publishing company into an integrated global media and entertainment group, and its decentralized structure made a cohesive corporate brand hard to build. Vivaldi Group applied its three-step Brand Leadership Approach of Discover, Build and Realize, delivering a Brand Identity System, a 1,000-day brand-building and communications roadmap, a CEO-endorsed cross-divisional Global Branding Team and an employee curriculum with Bertelsmann University. Bertelsmann emerged with one corporate identity, architecture and governance model for all 600+ businesses.
- Cliente
- Bertelsmann
- Industria
- Medios de comunicación y entretenimiento
- Región
- Global
The challenge: 600+ decentralized businesses and a new global ambition
Bertelsmann, a $20 billion media conglomerate with more than 600 businesses across 50 countries, was transforming from a German-based book and publishing entity into a global, integrated media and entertainment company. Its historically decentralized structure made it hard to build a corporate brand that could communicate that ambition internally and externally.
What Vivaldi did: Discover, Build, Realize and a 1,000-day roadmap
Vivaldi applied its three-step Brand Leadership Approach, Discover, Build and Realize, and developed a Brand Identity System and a 1,000-Day Brand-Building and Communications Roadmap. A cross-divisional Global Branding Team was established with CEO endorsement, and an employee training curriculum was built with Bertelsmann University.
The outcome: one corporate identity across 600+ businesses and 50 countries
Bertelsmann emerged with a cohesive corporate identity able to support its global ambitions. The unified brand architecture, governance model and communications framework gave the company the infrastructure to present one identity across all 600+ businesses and 50 countries.
Why Bertelsmann's structure made a corporate brand so hard
Conglomerates build identity over decades through acquisitions, divisional autonomy and country-specific histories. The result is strong sub-brands and a weak parent, and the parent ends up defined by its loudest division rather than by a deliberate position. Bertelsmann had more than 600 businesses in 50 countries, many better known than the group itself.
As Bertelsmann moved from a German publishing company to a global media and entertainment group, it needed a corporate brand that could carry that ambition to investors, partners and its own people, without flattening the businesses that made it valuable.
How a 1,000-day roadmap turned a brand launch into a brand program
Vivaldi sequenced the work through its Brand Leadership Approach: Discover the facts across divisions and markets, Build the Brand Identity System and architecture, then Realize it across the organization. Most corporate brand projects end at the identity launch, which is exactly when the work of embedding the brand across hundreds of units begins. The 1,000-day roadmap treated activation, training, governance and measurement as the core of the program.
A cross-divisional Global Branding Team, endorsed by the CEO, gave the architecture the authority to keep historically autonomous units coherent, and a curriculum built with Bertelsmann University carried the brand into training. Vivaldi’s guide to corporate branding for enterprise leaders covers the same approach.
Results: one corporate identity for a decentralized global group
- A Brand Identity System now covers more than 600 businesses in 50 countries.
- A 1,000-day brand-building and communications roadmap structured activation, training and governance.
- A CEO-endorsed cross-divisional Global Branding Team was established to keep the brand coherent.
- An employee training curriculum was developed with Bertelsmann University.
Bertelsmann is one of the brand strategy case studies with real outcomes Vivaldi has published.
Resumen del caso práctico de Bertelsmann
Bertelsmann partnered with Vivaldi to build a cohesive global corporate brand across more than 600 businesses in 50 countries, supporting its evolution from a German publishing entity into an integrated global media and services company. Vivaldi’s three-step Brand Leadership Approach produced a Brand Identity System and a 1,000-day brand-building roadmap, a CEO-endorsed cross-divisional Global Branding Team, and an employee training curriculum developed with Bertelsmann University.
Acerca de Bertelsmann
Bertelsmann SE & Co. KGaA is a global media, services and education company with revenues exceeding €18 billion and operations in more than 50 countries. Headquartered in Gütersloh, Germany, Bertelsmann owns major brands including RTL Group, Penguin Random House, BMG, Arvato and Bertelsmann Printing Group. With more than 150,000 employees worldwide, it is one of the world’s largest and most diversified media and services groups.