Competitive Strategy Consulting

Competitive advantage is not only what you deliver. It is how you create and deliver it, and that half is where the defensibility lives.

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Competitive strategy consulting decides where a company competes, who it is actually competing against, and on what terms the position can be held. Vivaldi has done this work since 1999. It sits inside our business strategy and transformation practice, which argues that durable value is created on the demand side rather than harvested on the supply side.

Competitive positioning is the part customers can see: the claim you make on a particular customer situation, and the reason a buyer in that situation should choose you over the alternatives they are genuinely weighing. The harder half is the structure underneath the claim, the part that makes the position expensive for a competitor to copy. Most engagements that call themselves competitive strategy only deliver the first half.

  • Since 1999strategy and positioning work
  • 200+published case studies
  • 10 officeson four continents
  • 5xWirtschaftsWoche Best of Consulting, Strategy and Innovation
  • Hidden in Plain Sightthe Demand Landscape method, by our founder

When companies bring us in

Nobody asks for competitive strategy services in the abstract. The request arrives attached to a result that stopped making sense. These are the five situations we hear most often:

  • Share is stable and growth is not. You are holding your place in the category and the category is quietly moving somewhere else.
  • A competitor you do not recognize keeps appearing in win-loss. They are not in your benchmark set because they are not in your industry classification.
  • Price is set by the competition rather than by preference. Every negotiation starts from a rival’s list price, which means customers see no difference worth paying for.
  • An acquisition has made the question genuinely unclear. Two businesses now sit under one roof and nobody can state what the combined company competes on.
  • The plan has stopped predicting outcomes. Forecasts miss in the same direction repeatedly, which usually means the analysis is measuring the wrong contest.

The people we work with are usually the CEO, the chief strategy officer or a divisional president. Finance belongs in the room early. A competitive position that cannot be traced to price, share, cost or capital efficiency is an argument the CFO will decline, correctly.

Why category-based competitive analysis does not work

The competitive set on a strategy deck is almost always drawn from the category, because that is how market data is sold and how industry reporting is structured. It lists the companies that make the same thing you make.

Customers do not shop by category. They shop by situation. In any given situation the real competitive set includes companies no producer would put on the same map: a different category entirely, a service that removes the need for the purchase, a habit, or the decision to do nothing at all. When the analysis excludes those, it cannot explain the result it is trying to explain. What it produces instead is benchmarking against companies losing the same customers you are losing, price positioning set against a rival the customer never considered, share gains inside a category that is shrinking, and differentiation claims aimed at a comparison nobody is making.

The second failure is subtler and more expensive. Most positioning work stops at the message. It settles what the company will say and leaves the operating structure untouched, which means any competitor willing to say the same thing can copy it within a quarter. Advantage that lives only in communication is rented. LEGO holds its position in markets that keep changing because of how the company competes, not because of a phrase. That is also the argument Dr. David Collis makes about bringing strategy back to life: a strategy is a system of choices, not a statement of intent.

Competitive position built into structure shows up in the only place that settles the argument. Our 2026 study Unrealized Value tracked the strongest global brands across twenty-four years of stock market data, from 2001 to 2024. As a portfolio they beat the S&P 500 by 3.7 percentage points a year, and a dollar invested became $15.85 against $7.03 in the index. The companies that left that value on the table did not have weaker positions. They managed position as a communications output instead of a capital asset.

What our competitive strategy consulting services include

Six bodies of work. Most engagements use two or three, and the diagnostic decides which. Each one connects to a capability in this group, so the strategy and the thing that executes it are not bought from two different firms.

1. Define the field of play

Not the category, and not a market defined by supply. The field of play is the set of demand spaces where the contest for your customer is genuinely happening. We establish the real competitive set inside each space from customer behavior rather than industry classification, find where demand is moving so the position is set against where the contest will be, and name the spaces you are already competing in without having chosen to. This is demand landscape mapping, the method set out in Hidden in Plain Sight by our founder Erich Joachimsthaler.

2. Establish the right to win

The right to win is a permission test before it is a capability test. Companies routinely have the ability to enter a space and no credibility with the customer to do so. We test whether customers would accept you in that situation rather than assuming it, name the assets, data and relationships that make the advantage hard to copy, and write down the honest cases: spaces that are attractive and where you would arrive late with a budget. Permission is measured through brand equity, which is what customer permission looks like when you put a number on it.

Customer permission

High permission, flat demandDefend at the lowest costCustomers accept you here and the occasion is not growing. Worth holding efficiently. Not worth a growth plan, and routinely given one.
High permission, demand moving toward youYour field of playWhere the position should be set explicitly and where investment should concentrate. Usually two or three spaces, not ten.
Low permission, flat demandNot your contestThe position should rule it out in writing. A strategy that excludes nothing is a budget spread thinner.
Low permission, demand movingLate entrant with a budgetThe quadrant that looks best on a market map and costs the most. You can fund the entry and customers will still not grant you the right to be there.

Where demand is moving

Where the contest is going is only half the choice. Competitive analysis built from category data measures the horizontal axis and assumes the vertical one. That assumption is how attractive markets turn into expensive mistakes.

3. Decide which assets compete for which spaces

Once the field of play is set, the portfolio has to answer to it. Which brands and products are aimed at which demand space, which ones are competing with each other rather than with the market, and which are funded out of habit. We treat this as capital allocation rather than as a chart: every asset earns its claim on investment or loses it. That is brand and product portfolio strategy.

4. Turn the position into price and route to market

A competitive position is proven at the point of sale or not at all. If it is real, it shows up as a preference premium customers will pay in the spaces you chose, which is the job of pricing strategy. The route that carries it, the channel economics, the coverage model and the terms, follows from the position rather than preceding it, which is what commercial strategy sets. Most companies run those two in the opposite order and then wonder why the premium never appears.

5. Build the advantage into the interaction

Product features are copied. Interactions are harder, because they involve the customer, the company and often a set of partners at the same time, and because the data they generate compounds with use. We decide which interactions carry the advantage with customer journey mapping, and where holding the end relationship yourself is the only way to own it, we build that with direct-to-consumer programs. Going direct is a competitive decision about who owns the customer relationship and the data, not a channel decision.

6. Change what the company can actually do

A position the operating model cannot deliver is a press release. Where the field of play requires capabilities the company does not have, the work extends into digital transformation, which changes what a company competes on rather than how fast it runs the model it already has, and into marketing transformation, where the go-to-market organization is the constraint. Where the question is whether a technology shift changes the contest itself, our generative AI strategy work tests which use cases defend a position and which only reduce cost, and insists on knowing the difference before the order is set.

Not sure which of these you need first?

Start with a working session with one of our partners. We will look at where your real competitive contest is happening, which of it your current analysis is missing, and which of the six would move the number you care about.

Book a competitive strategy session

How a competitive strategy engagement works

  1. Diagnose the contest. Customer and occasion research, win-loss evidence, pricing and share data, and a review of the competitive set you currently track. The output is the gap between the competitors on your deck and the ones your customers are choosing between.
  2. Choose the field of play. Demand spaces sized and ranked, permission tested with customers, and the right to win assessed space by space. The output is a decision with its exclusions written down, not a menu.
  3. Design the defense. Where the advantage lives: in the interaction, in data that compounds, in partner relationships, in switching costs. Then the pricing, portfolio and commercial decisions that follow from it.
  4. Connect it to the numbers. The chain from position to preference premium, to realized price and share, to economic profit. Plus the tracking that tells you next year whether the position is holding.

Settling a field of play and a defensible position usually takes about a quarter, longer where primary occasion research is needed or where the portfolio is large. How quickly it pays back depends less on the strategy than on how early pricing and finance are involved.

Why companies choose Vivaldi for competitive strategy

  • We define the competitive set from demand, not from industry data. The Demand Landscape method finds the spaces where the contest is actually happening, including the competitors your category reports will never list.
  • We insist the advantage name a mechanism. Data that compounds, a partner relationship, a switching cost, a network effect. Not an adjective.
  • We measure position in the CFO’s currency. Preference premium, realized price, share and economic profit, so the strategy survives the next budget cycle.
  • Strategy and the capabilities that execute it in one firm. Portfolio, pricing, commercial, journey and transformation work are done by the same people who set the position, so nothing is lost in the handoff.
  • Independently recognized. WirtschaftsWoche has named Vivaldi a top consultancy for Strategy and Innovation in its Best of Consulting awards five times.

How to evaluate a competitive strategy consultant

Including us. We would put all five of these to every firm on the shortlist.

  • Ask how they define the competitive set. If it comes from category data you will get a benchmarking exercise. The useful version is built from what customers actually chose between, which sometimes includes doing nothing.
  • Ask whether the recommendation changes anything outside marketing. A position that requires no operating change is a position a competitor can copy at will.
  • Ask what they will tell you not to compete for. Strategy that adds priorities without removing any is a plan for spreading investment thinner.
  • Ask how the advantage is defended. The answer should name a mechanism rather than describe a quality.
  • Ask how it connects to the financial numbers. If the position cannot be traced to price, share, cost or capital efficiency, the CFO will decline it and should.

Competitive strategy consultancy, competitive intelligence provider or large management consultancy?

The three get shortlisted together and do different jobs. The useful question is which decision you need made.

Criterion Competitive strategy consultancy Competitive intelligence provider Large management consultancy
What it decides Where to compete, against whom, and how the position is defended Nothing. It reports what named competitors are doing Corporate strategy, operations and cost, with position often treated as a marketing input
How the competitive set is drawn From customer behavior and occasions, including substitutes and doing nothing From industry classification and named rivals From category and market share data
Typical deliverables Field of play, right-to-win assessment, position with exclusions, pricing and portfolio implications Competitor profiles, battlecards, monitoring dashboards Strategy roadmap, operating model, cost and capital business case
Who signs it off CEO, chief strategy officer and CFO together Strategy or insights team CEO, CFO and the board
Best when Share is stable, growth is not, and you suspect you are measuring the wrong contest The contest is settled and you need to track moves inside it The binding constraint is cost or capital rather than position

Related services

Competitive strategy is one of two groups inside our business strategy and transformation practice. The other is digital platforms and ecosystems strategy, which takes over when the question is no longer how your firm competes but who participates in the system around it and where the economic profit accrues. If your position depends on partners more than on products, start there. For the argument connecting strategic choices to growth outcomes, read the causal link your growth strategy is missing.

Competitive strategy services in the US and worldwide

Vivaldi is headquartered in New York and has a second US office in Los Angeles. Outside the US, our teams work from London, Zürich, München, Hamburg, Düsseldorf, Singapore, Buenos Aires and Lima. We serve US companies nationwide from our two US offices; for city-specific information see our pages for Chicago, Dallas and Houston. Read who Vivaldi Group is and how we work.

Start with where the contest actually is

One working session on the difference between the competitors on your strategy deck and the ones your customers are genuinely choosing between. You leave with the gap named and a view of where the position should be reset.

Book a competitive strategy session

Competitive strategy services in this group

Ten capabilities sit under competitive strategy. Each can be engaged on its own or as part of a wider program to reset where you compete.

Competitive strategy FAQs

What is competitive strategy consulting?

Advisory work that helps a company decide where it competes, against whom, and on what terms it can defend. It covers defining the real competitive set, establishing the right to win in specific demand spaces, setting the competitive position, and translating that into pricing, portfolio and commercial decisions. It is not competitor monitoring, which reports moves without deciding anything.

What is competitive positioning?

The claim a company makes on a specific customer situation, and the reason a buyer in that situation should choose it over the alternatives they are genuinely weighing. Positioning that names a comparison the customer never makes has no effect on behavior, however precisely it is written.

How do you define the real competitive set?

By starting from customer behavior rather than industry classification. We look at what buyers in a given situation actually considered and chose between, which regularly includes companies from other categories, substitute behaviors, and the option of doing nothing. Category reports describe supply, and supply is not the contest.

What is a field of play?

The set of demand spaces where a company chooses to compete, defined by customer situations rather than by product boundaries. It is a narrower and more useful object than a market, because a company can decide to enter or leave a demand space, and it cannot decide to leave a market it already sells into.

What is the right to win, and how do you test it?

The right to win is customer permission to compete in a situation, plus an advantage that is hard to copy. We test it by asking customers whether the company is a credible answer in that situation, and by naming the specific assets, data or relationships that would make the position defensible against a competitor who wanted it.

How can we outpace competitors in a crowded market?

Usually by changing which contest you are in rather than by competing harder in the current one. Crowded means many suppliers offering similar answers to the same defined situation. The available moves are to find a situation the crowd serves poorly, to build the advantage into the interaction rather than into the product, or to accept the crowd and win on cost, which is a different kind of firm.

How is competitive strategy different from competitive intelligence?

Competitive intelligence tracks what named rivals are doing. Competitive strategy decides which rivals matter, which contests to enter and leave, and how the position is defended once it is set. Intelligence is an input and a useful one. It cannot tell you that the companies it is tracking are the wrong ones.

Do you do competitive analysis and benchmarking?

We do competitive analysis, and it is an input rather than the deliverable. What is usually sold as competitive analysis consulting compares you against the companies in your industry classification, which tells you how you rank in a contest your customers may not be running. We build the competitive set from customer behavior first and analyze it second, which routinely changes who is in the set. Benchmarking is the same story: business strategy consultants offering competitive benchmarking services will hand you a scorecard, and we would rather settle which scoreboard matters before anyone fills one in. If you already know who you are competing with and only need the tracking, a competitive intelligence provider is the cheaper answer and we will say so.

Where does pricing fit in competitive strategy?

At the end, and it is where the strategy is proven. If the position is real, it shows up as a preference premium customers will pay in the spaces you chose. If price has to be set against competitors because customers see no meaningful difference, the positioning work is not finished.

How long does a competitive strategy engagement take?

Settling a field of play and a defensible position usually takes about a quarter. It runs longer where primary occasion research is needed or where the portfolio is large. The pricing, portfolio and commercial work that follows is scoped separately, and how fast it pays back depends mostly on how early finance is involved.