Dow's STYROFOAM brand is a high-performance building insulation product, yet most people associate the name with disposable foam cups, which undermined its credibility with the architects, engineers and builders who specify it. Vivaldi Group researched those professional audiences, analyzed the competitive landscape and built sustainability-anchored messaging that separated the insulation story from disposable packaging. Dow's commercial teams gained a distinct narrative and credible content for professional engagement.
- Client
- Dow, STYROFOAM brand
- Industry
- Chemical, Construction
Why the STYROFOAM name hurt Dow with professionals
STYROFOAM is a trademarked building insulation material used mainly in construction. In everyday language, though, the name had become shorthand for disposable foam cups and packaging, and with that came environmental concerns.
For a product sold to architects, engineers and builders, the confusion was costly. The professionals who specify insulation were hearing the brand name and thinking of throwaway packaging, which undermined its credibility exactly where its commercial success was decided.
How Vivaldi separated insulation from disposable foam
Vivaldi began with in-depth research among architects and builders to understand how they saw the brand and what mattered in their choice of materials, alongside an analysis of the competitive landscape.
The insight was to separate STYROFOAM’s building insulation story from the disposable packaging category entirely and reframe it around sustainability: a material that helps reduce building energy consumption and carbon footprint. Vivaldi turned that into messaging frameworks for Dow’s commercial teams. Vivaldi’s guide What is corporate brand positioning? covers the principles.
Results: a sustainable construction story for STYROFOAM
- STYROFOAM gained a brand narrative clearly distinct from the disposable foam category.
- The brand was positioned as a high-performance material for sustainable construction.
- New messaging frameworks gave Dow’s commercial teams credible, compelling content.
- Teams could engage architects, engineers and builders on the brand’s real role in energy-efficient buildings.
For more on positioning in B2B markets, see Vivaldi’s B2B brand strategy framework.
Dow Case Study Summary
Dow, the global materials science company with revenues exceeding $50 billion, partnered with Vivaldi to repair the perception problem facing its STYROFOAM brand: public consciousness associated the trademarked blue building insulation with disposable foam cups and packaging, undermining its credibility with the architects, engineers, and builders who actually specify it. Vivaldi conducted in-depth audience research, separated the building insulation narrative from the disposable foam category, and delivered a sustainability-anchored messaging framework that gave Dow’s commercial teams credible content for professional engagement.
About Dow
Dow is a global materials science company headquartered in Midland, Michigan, with operations in more than 30 countries and annual revenues exceeding $50 billion. One of Dow’s most recognized brand assets is STYROFOAM™, the trademarked blue foam insulation material used in construction, cold chain, and industrial applications. Despite widespread brand recognition, STYROFOAM™ has long been associated in the public mind with disposable foam cups and packaging, a perception that threatened its equity in the professional construction market.