The Future Is Connected: Vivaldi’s Take on Modern Commerce
Vivaldi builds connected commerce solutions that align every digital and physical touchpoint to create a unified customer experience. In an era where digital channels, mobile experiences, and retail presence converge, connected commerce isn’t just a nice-to-have — it’s an imperative for growth. Vivaldi’s digital ecosystem design experts design adaptive, scalable systems that link brand, product, and experience into a single value-creating framework.
Why Connected Commerce Matters More Than Ever
Today’s customer-led world demands speed, personalization, and seamless transitions between online and offline. Vivaldi enables clients to engage retail customers where they are, when they want, and how they expect—across platforms, moments, and intent. Our connected commerce consulting services go beyond technology to transform customer relationships and drive sustainable competitive advantage.
Connected Commerce Consulting Services Tailored to Growth
From strategy to execution, Vivaldi delivers connected commerce consulting services that unify marketing, commerce, data, and experience layers. We partner with clients to activate growth strategy and innovation, embedding agile programs that drive faster future integrate marketing capabilities and unlock customer value through holistic journeys.
Enhancing Customer Engagement Across Every Channel
Vivaldi works with market-leading industry experience to improve customer engagement through smarter data use and omnichannel activation. With a relentless focus on customer centric growth, our teams help grow customer relationships across every digital channel, increasing lifetime value and reducing acquisition costs. We bring focused solutions to address the entire customer journey—including service, loyalty, and content—to improve business performance across the board.
Retail Media: A New Frontier for Strategic Revenue
Retail media networks are now critical components of a client’s sales strategy. Vivaldi helps brand activation teams create and monetize retail media platforms, enabling brands to own the moment of intent. With capabilities in advertising platform support, we turn media into a profit center while delivering actionable insights from high-intent traffic. Our solutions allow you to connect marketing efforts with shopper behavior for stronger customer engagement.
Building Resilience with Smart Customer Advisory
Vivaldi’s approach to customer advisory modernize how companies interact with business customers. As a trusted customer advisory leader, we embed services tailored to improve business performance while addressing real insights KPMG’s customer teams and others bring to market. Our experienced customer advisory specialists ensure each program is grounded in client objectives and strategic intent.
Improve Customer Engagement Through Integrated Solutions
Improving customer engagement means blending technology, storytelling, and service design. Vivaldi creates integrated customer experience strategies and ecosystems that convert customer data into action. Our end-to-end programs drive engagement at scale, from social touchpoints to CRM redesign. These solutions help achieve cost effective growth while strengthening unified customer experience.
Designing Customer Experiences That Connect and Convert
The entire customer journey is reshaped through connected commerce. Vivaldi brings focused solutions like personalized merchandising, loyalty programs, and experience-led design to create a unified customer experience. The result? Enhanced customer trust, better retention, and increased conversions. Our customer-first training programs ensure your teams are aligned with evolving customer needs.
Services Tailored for the Commerce Landscape
Vivaldi’s connected commerce consulting services are designed around services tailored to support brands in transforming digital and in-store experience. Whether it’s improving pricing models, refining product content, or unifying touchpoints, our commerce strategy delivers. We work with industry leading companies across verticals to unlock customer insights that deliver measurable impact.
Activating Digital Channels for Omnichannel Agility
Digital channels are no longer an optional investment—they’re a necessity. Vivaldi connects marketing and technology stacks to support business strategies, using data and analytics to inform every decision. From product recommendations to predictive models, we help brands capture growth opportunities and boost revenue through customer-focused commerce ecosystems.
Retail Media Networks and the Next Revenue Engine
Vivaldi collaborates with clients to deploy or scale retail media networks that match customer behavior with advertising value. With market-leading capabilities, we help clients achieve cost effective growth by capturing web future marketing trends and aligning spend with demand. Our advertising platform support strategies create new value streams and improve customer experience.
Turning Customer Data into Business Advantage
We enable companies to web turn customer data into intelligence that informs pricing, promotion, and inventory decisions. Leveraging data and analytics—KPMG and others included—Vivaldi creates connected systems that not only anticipate but influence demand. Our experience with data and analytics KPMG-driven practices ensures reliable and future-forward implementation.
Real-Time Insights, Real Business Outcomes
In today’s competitive landscape, businesses need to power business performance with real-time analytics and adaptive processes. With our predictive analytics capability, we help clients move beyond reports to revenue operations strategies that drive real impact. Successful marketing analytics program design is essential to convert signals into action.
The Front Office, Reimagined
Connected commerce requires front office investments create measurable value across all customer-facing functions. Vivaldi brings strategy and implementation together, creating the seamless interaction layers that unify web leading brand experiences. We help clients enhance front-line teams and implement go to market readiness across touchpoints.
Creating a Customer-Centric Enterprise
A connected commerce strategy is incomplete without a customer-centric mindset. Vivaldi helps industry leading companies reframe from product-first to customer-first. We guide customer focused investments that accelerate revenue and enhance brand meaning. Whether you’re in retail, financial services, or health, our approach centers on unlocking customer potential.
Integrating Commerce into Business Transformation
Our work doesn’t stop at commerce. Vivaldi integrates commerce into business strategy transformation to create new business models, streamline operations, and deliver sustainable value across the enterprise. Our business service customer experience focus supports enduring business strategies.
From Advisory to Activation: Vivaldi’s Unique Approach
With expertise that spans customer advisory, brand innovation, and marketing transformation, Vivaldi is a full-stack partner to deliver on your commerce vision. Whether you need to develop your brand portfolio, activate campaigns, or map the entire customer journey, we bring cross-functional excellence to the table. Our specialists bring focused solutions tailored for digital commerce integration.
Contact Vivaldi: Let’s Build Connected Commerce That Performs
Ready to reimagine your customer relationships and activate a truly unified commerce experience? Contact our team to discuss how connected commerce can power your business forward. Need to contact customer support or speak with one of our specialists? We’re here to help you turn customer experience into competitive advantage. Are you ready to engage your customers across every touchpoint and unlock your next wave of growth?
