Thinking

Goodles is an interesting lesson in where growth actually comes from.

The obvious story is: they made a better mac & cheese.

I think the more interesting story is that they discovered the category had been defined too narrowly.

Mac & cheese was largely framed around kids.

But there was another demand sitting outside that definition: adults who still wanted the comfort and indulgence of mac & cheese but wanted it to fit who they were now.

Goodles didn’t just create a better product for an existing category demand.

They brought a previously under-recognized demand into the category. This is why I believe we need to think differently about “demand spaces.”

Demand doesn’t always start with a category.

It can form around a need, an identity, an occasion, a tension or a cultural shift and only later become expressed through a category.

The strategic question therefore isn’t always:

“How do we get more people to buy the category?”

Sometimes it is: What demand already exists that the category hasn’t captured yet?

That is where some of the most interesting growth opportunities are hiding.

Categories describe markets. Demand creates them.