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Why we should all reconsider our customer approach during COVID-19

Anne Knecht

COVID-19 affects our everyday life and our work life and likely will for some time. Here at VIVALDI, we are forced to rethink our way of working, which is heavily driven by personal, engaging workshop formats, strategic discussions at board tables, and creative share outs in our offices. Due to present times, these concepts need to change. We are not able to meet clients and colleagues in person, but deliverables and our commitment remain the same.

Customer Insights, Customer-Centricity, Platform Thinking